Shipping Policy

In-stock orders are typically prepared within one to two business days after payment is confirmed. Bulk and special orders are scheduled once availability is confirmed.

Orders ship in protective, clearly organized packaging. Each item is labeled with product name, strength, vial size, lot number, and batch number.

Tracking details are emailed once an order leaves our facility. Transit times depend on the selected service and destination.

The buyer is responsible for providing an accurate shipping location and for any duties, taxes, or import requirements that apply to their destination.

Report a damaged or missing shipment within five business days of the delivery date so we can review the order and arrange a resolution.